Why use role play training?
Answer: Because it helps people practise important conversations, improves workplace performance, and gives learners the benefit of realistic human interaction.
People learn best when they can practise. Role play turns training into active experience, helping learners test skills, reflect in the moment, and build confidence for real conversations.
Role play helps your people communicate better under pressure, strengthens day-to-day performance, and makes training more likely to lead to lasting behavioural change.
Our trained human role players create the realism, responsiveness, and emotional depth that make practice feel genuine — so learners can prepare for the complexity of real-life interactions, not just ideal ones.
How role play helps your company
The power of role play
Soft skills, also known as ‘people skills’ or ‘power skills’, are practical ‘doing’ skills.
Some other training courses rely on theory only and participants can be left with the knowledge increase, but lacking the behavioural changes needed.
Real Play enables participants to ‘learn by doing’ and practice people skills in a safe environment.
Research has shown that two weeks after training, learners remember most through “dramatised experience and direct purposeful experience” (Edgar Dale, Cone of Experience, 1969). In addition, “Active Experimentation” is essential for learning, (Kolb’s 1984 Experiential Learning Cycle). Using skills practice in training is the most effective way to instil long-term learning and lasting behavioural change.
Our trained workplace professional human real players will provide:
– Vary the degree of difficulty levels in the moment.
– Flex to the exact needs of the individual and the group in real-time.
– Demonstrate flexibility for impromptu discussions.
– Ensure a judgment-free space.
– Keep to the boundaries set to ensure a safe productive training environment.
– Ensure consistency for recruitment and assessment.
– Demonstrate rich interpersonal nuances, emotional intelligence and sensitivity.
– Handle high-stakes negotiation, deep empathy or complex scenarios.
– Provide different challenges that require the use of behavioural intelligence.
– Create a real-life situation suited to your specific work environment.
– Provide spontaneity, true connection and genuine human interaction.
– Simulate different employee personality types and various difficulties.