In these terms and conditions the following terms shall have the following meaning:
“We, Us, Our”: Take Effect Training Limited.
“You, Your”: the Customer/Consumer.
“Charity”: a body or organisation registered with the Charity Commission for England
“Course”: any course, seminar, tutorial, training or related product or service provided
by us and detailed under our “Public Courses” open to the general public on the
Website under this heading.
“Price”: the price of the Services as set out at clause 3.1.
“Not-for-Profit Organisation”: an organisation which does not earn profits for its
“Services”: shall mean the provision by Us of Courses.
2. Existence of Contract
2.1. No contract will come into existence between You and Us for the supply of
the Services until we have confirmed acceptance of your order by sending an
email to You at the email address You provide in Your order form. Our
acceptance of Your order brings into existence a legally binding contract
2.2. You should print a copy of these terms and conditions or save them to your
computer for future reference.
2.3. If there is any inconsistency between any of the provisions of these terms and
conditions and the terms and conditions of use of Our website
www.takeeffecttraining.co.uk, the provisions of these terms and conditions
2.4. We reserve the right to refuse to supply the Services to any customer at our
3.1. The Price of the Services is set out on the Website and the confirmation of
Your order sent by Us. The Price is in Great Britain pounds sterling and
includes all taxes and other duties due, but excluding Value Added Tax,
which will be charged when applicable at the rate or rates applicable at the
date of confirmation of Your order. 2
3.2. We reserve the right to change the Price without notice. If the Price is altered
before We send to You the confirmation of order or if a mistake in the Price
upon the Website is discovered, whether before or after We send to you the
confirmation of order, We will notify You. You will then have the option of
cancelling Your order or confirming Your order at the altered or correct price
within 7 days of receipt of our notification.
3.3. The Price includes the provision of training, course materials, a working lunch
and three refreshments per day of tea, coffee or water. If you have any
special dietary requirements, we will use our reasonable endeavours to
accommodate these requirements provided that you notify Us of them in
writing at least 14 days before the Course begins. We do not accept any
liability for any error in preparation or labelling of any food or consumables
which are provided by a third party. If you suffer from any food allergy which
has serious health consequences, you should therefore arrange provision for
your own lunch and other food requirements and notify us accordingly.
4. Discounts and Special Offers
4.1. Special offers are not available in conjunction with any other discount. Only
one discount can be used for each Course.
4.2. We reserve the right to alter discounts offered without notice.
4.3. We reserve the right to refuse discounts at our sole discretion.
4.4. Subject to clauses 4.2 and 4.3, the following discounts are available. You
must contact us by telephone or email before placing your order through the
Website in order to apply for a discount. If we agree that you are eligible for a
discount, you will be provided with a discount code to use when completing
the order form through the Website.
4.4.1 Charity and Not-for-Profit Organisations, provided that the Course
booking is made through the Charity or Not For Profit Organisation
a 10% discount of the Price of the Course will apply.
4.4.2 Multiple bookings discount: If you are booking three or more
separate Courses a 10% discount of the total Price of the Courses
will apply. To qualify for this discount, the booking for the Courses
must be made at the same time. The booking for these Courses
cannot be assigned. .
4.4.3 Paying for yourself discount: If you are an individual who is paying
the Price themselves (i.e. not through your employer or any other
body) and are not entitled to obtain reimbursement of the Price
from any other person, body, company or organisation, a 10%
discount will apply.
5.1 Payment in full of the Price must be made in cleared funds before the Course
5.2 Payment may be made by the following methods:-
5.2.1 On-line by Maestro/Mastercard/Visa and Amex or by BACS bank
transfer to our bank account through the Website.
Barclays Bank PLC
Take Effect Training Ltd
Sort code: 20 54 58
Account number: 63526380
We process all on-line payments through Paypal secure on-line
gateway to ensure, as far as we are able, that all necessary
precautions and security standards are in place to protect Your card
details during and after the transaction.
5.2.2 By invoice. All invoices must be paid within 28 days from the date of
the invoice or prior to the commencement date of the Course,
whichever is the sooner.
5.3 We reserve the right to charge interest on any late payments of the Price or
part of the Price at a rate of 4% above the Base Rate from time to time of
Barclays Bank Plc. Interest will accrue on a daily basis until payment is
made. If payment is made through a business, we additionally reserve the
right to claim interest and compensation under the Late Payment of
Commercial Debts (Interest) Act 1998.
5.4 We reserve the right to refuse entry or participation to the Course to You if
payment of the Price is not received in full before the Course begins.
6.1. If you cancel your booking, you will be liable for the following cancellation
charges. All cancellations must be notified to us by email.
No of weeks/days before Course
ate that the cancellation is made
Over 28 days No charge
15-28 days 50% of the Price
1-14 days 100% of the Price
If You are a consumer, You are entitled under the Consumer Contract
Regulations 2013 to cancel your booking within 14 calendar days of the
contract coming into existence in accordance with clause 2.1 above. You
must notify us of your cancellation of the contract by email or by post. If the 4
Course has already started and you attend the Course, you will no longer be
able to cancel your Course.
6.2. In the event of Your cancelling the Course, We will refund the Price paid by
You, subject to any applicable cancellation charges as set out in the above
6.3. If you wish to transfer your booking for a Course to another person, we may,
at our sole discretion, agree to the transfer provided that you notify us in
writing by email at least three working days before the Course begins,
providing your own details and the new delegate’s name and contact details,
address and (if applicable) company name. The new attendee must have
experience relevant to the level of Course. We are not liable under any
circumstances if the new attendee is not satisfied with the level of Course. A
£25 administration fee will be payable by you to us if we agree to the transfer
of the booking and is payable and must be received by us prior to the
beginning of the Course. In these circumstances, the money back guarantee
at clause 7 does not apply.
6.4. Cancellation by Us. We reserve the right to amend or cancel any Course, the
date or time of any Course, or the Price. Any changes to the Price and/or the
date or time of a Course will be advised by Us to You, before the Course
begins. Any increase in the Price will not apply to any Course for which you
have already paid in full. As a Course may be cancelled up to four weeks
before its start date, you should not make any travel or accommodation
arrangements before this time. We do not accept liability for the
reimbursement of any losses or costs, including but not limited to travel or
accommodation costs, caused by the cancellation, postponement or variation
of any Course or venue. We reserve the right to change the venue location at any
time. Any changes of venue would be advised by Us to you with a minimum of 3
days notice via e-mail. We will endeavour to ensure any alternative venue will be
of a similar quality and would be within a 1 to 10 mile radius of the original
6.5. Where a Course has been cancelled by Us, we will offer You an alternative
date for the same Course or a Course of equivalent standard, or, at your
discretion, a credit towards another Course or a refund of the Price.
6.6. Any refund of the Price or part of it will be paid within 30 days and will be
made by the same method as your payment of the Price was made to us.
7. Money Back Guarantee
7.1. We offer a money back guarantee with each of our Courses. If after you have
completed the Course, you believe that you have not benefitted from
attending the Course, you may notify us in writing by email within 7 days of
completion of the Course stating your reasons why you believe you have not
benefitted from attending the Course. We will acknowledge receipt by email. If
you have not received our confirmation email, you should call us immediately
to ensure that your email has been received. We will then offer you, at our
discretion, a complimentary place on a more suitable Course, or we will
refund the Price paid for the Course in full. If the booking for the Course was
made through, and the Price paid by, a company or other organisation or
body, corporate or otherwise, only one complimentary place or refund of one
place on a Course will apply.
8. Course Instructions
8.1. On our receipt of payment in full of the Price, or the issue of an invoice for the
Price, as appropriate, we will forward to you complete instructions for
attending the Course, including location details, public transport information,
venue details and course timings.
9.1. All materials provided for the Course in whatever format are owned by Us.
These materials must not be copied, reproduced, uploaded, posted, displayed
or used in any way for any purpose other than from the Course, without our
9.2. You must not make any audio or video recordings during the Course and may
not take any photographs of the Course trainer or other attendees without
10. Limitation of Liability
10.1. Save as precluded by law, we will not be liable to you for any indirect or
consequential loss, damage or expenses (including loss of profits, business or
goodwill) howsoever arising under or in connection with the Contract and the
provision of the Services and in any event, we shall have no liability to pay to
you any money by way of compensation other than to refund to you the
amount paid by you for the Services.
10.2. Notwithstanding Clause 9.1, nothing in these terms and conditions is intended
to limit any rights you have as a consumer that may not be excluded by law
nor in any way to exclude or limit our liabilities to you for any death or
personal injury resulting from our negligence or any fraud or fraudulent
11. Data Protection
11.1. In order to perform the Services, certain information or data about you will be
captured electronically or otherwise. Such data will be kept in accordance
with all applicable Data Protection legislation including but not limited to the
Data Protection Act 1988 or any subsequent amendment thereto. You agree
that we may use, store, process such information or data for the purposes of
providing the Services to you and for the purposes of our legitimate interests
including statistical analysis, marketing of our services and credit control. If
you breach this agreement, your personal data may be disclosed or passed to
third parties to the extent necessary to recover any sums due to us from you.
12. Non Solicitation
12.1. You agree that you will not within twelve months from the last date of any
Course attended by you attempt to employ or solicit the employment or the
services of any of our employees whether on your own behalf or on behalf of
or as agent for any other person, firm or company.
13.1. Unless otherwise expressly stated in these terms and conditions, all notices
from you to us must be in writing and sent to our contact address detailed in
Clause 19. All notices from us to you will be given to you at either the email
or personal address which you provided to us when placing your order.
13.2. Notices will be deemed to have been received within two days (excluding
Saturdays, Sundays and Bank Holidays) after the date of posting of any
notice; immediately upon transmission of a notice sent by email or, if
applicable, when posted by us upon the Website.
14. Events beyond our Control
14.1. We shall have no liability to you for any failure to provide the Services or any
delay in doing so or for any damage caused by any event or circumstance
beyond our reasonable control or including, without limitation, war, terrorism,
strikes, lock-outs and other industrial disputes, breakdown of systems or
network access, flood, fire, explosion or accident.
15.1. If any part of these terms and conditions is unenforceable (including any
provision in which we exclude our liability to you), the enforceability of any
other part of these conditions will not be affected.
16. Third Party Rights
16.1. Except for our affiliates, directors, employees or representatives, a person
who is not a party to this agreement has no right to enforce any term of this
17. Governing Law
17.1. The contract between us shall be governed by and interpreted in accordance
with English law and the English Courts shall have jurisdiction to resolve any
disputes between us.
18. Entire Agreement
18.1. These terms and conditions, together with our current website prices, contact
supply of the Services to you by us. Nothing said by any sales personnel on
our behalf should be understood as a variation of these terms and conditions
or as an authorised representation about the nature or quality of any Services
offered for sale by us. Save for fraud or fraudulent misrepresentation, we
shall have no liability for any such representation being untrue or misleading. 7
19. Contact and Regulatory Details
19.1. Our contact address and details are:-
Telephone: 0161 4570530
Email address: email@example.com
Registered Office: 3 Hardman Square, Spinningfields, Manchester M3 3EB
Company Registration No: 8638328
VAT Registration No: N/A