Role-play Services

Choose which type of creative service or interactive learning intervention you need, or select a combination for your learning programmes.

Real-Play

‘Purposeful Practice’ or ‘Real Play’ has been proven to effectively embed learning in your people. We provide professionally trained workplace role-players for your learners to practise with to cement their new skills.

Forum Theatre

Actors perform a workplace scenario that represents real-life and your learners are observers invited to comment and give advice to the protagonist. Forum Theatre encourages debate, exploration, engagement, interaction and buy-in.

Virtual Role-Play

Virtual Role-Play options provide your people with professionally trained workplace role-players for your learners to practise with to cement their new skills or to demonstrate them for assessment. Remote role-plays ensure flexibility for your company.

Triad Real-Play

Participants can trial run real-life workplace interactions, which has been proven to effectively embed learning in your people. Triad Real-Play is where you have a third participant as an observer, who learns by identifying the areas of improvement.

Videos & Digital

As part of your blended learning programme we can provide ‘best practice’ videos and voiceovers to bring the learning to life. We support with creating engaging films that communicate your key messages to your people.

Conferences

We offer solutions to make your conferences more engaging and memorable. With expert help you can avoid information overload at your conference or event and discover an experience orientated conference.

Creative Services

To support your learning objectives, we can create customer learning content that ensures relevance for your learners. Alongside our blended learning consultation services and bespoke training course design, we have an extended Creative Services offering. We provide solutions for supporting with your digital, e-learning videos and soundtracks and also workplace ‘best practice’ demonstrations.

Our experts can provide,

script writing
scenario designing
coaching for onscreen skills
production support
voiceover artists
presenters
roleplay actors

“The Role Player was so good you believed the situation, it felt real, very emotive and very close to the real-life situation!”
– SURGICAL ONCOLOGIST, NHS.

Bespoke Workplace Scenarios

We collaborate with you to create a convincing simulation of your real-life workplace challenge. Our experts are adept at creating a bespoke workplace scenario that considers your staff, company and sector. These can be led live in a face-to-face format, virtual, or a pre-recorded ‘best practice’ video. Scenarios can include,

Manager and employee scenario – for example, dealing with performance issues.
Salesperson and customer scenario – could include, selling to a customer or dealing with issues or complaints.
Contact Centre Agent and customer scenario – an example would be, managing a challenging phone call or a live chat.
Colleague-to-colleague scenario – for example, communicating effectively and defusing conflict.
Business-to- client scenario – examples could be, presenting or pitching effectively, successful negotiating, handling difficult phone calls, being assertive or managing a client.

During a live learning event or course, our workplace actors have the skill to re-run as many times as needed for your participant to practice and vary their approach. Constructive developmental feedback is provided by both the facilitator and the role player, enabling the participants to fully understand the impact of their approach and what helpful changes they can make.

Creative Services

Our learning and development experts can help with,